Energy Connect

An ASP Level 2 electrician is often required to attend to electrical defect notices issued to homeowners for electrical work that has been seen to be unsafe or incorrectly installed. In New South Wales, only a level 2 ASP electrical contractor under the ASP scheme is qualified to carry out technical work such as the disconnection or connection of electrical service lines, upgrading the power supply and working on overhead electrical lines or underground cable lines if the defect notices indicate it. However, this is not limited, as certain parts of electrical defects can be carried out by an electrician, which depends solely on the nature of the works and the defect notice.

If repairs, maintenance or installation works are required between a property and the electrical supply network, a Level 2 Electrician must be used. Jobs like disconnecting or reconnecting the electrical supply, upgrading the supply of power, installing and connecting meters, and overhead or underground service line work.

Yes, a licenced general electrician can work within a switchboard to a point. They are allowed to work from one side of the Main Switch. A general electrician’s points are the Main Switch, not the Service Fuse. A licenced general electrician can touch everything except the electrical meter and the sections that have been tagged off by a Level 2 ASP or Service Authority.

In an emergency, you can call Ausgrid, but there may be a delay in service due to high volumes of emergency calls. A Level 2 ASP can be called and is authorised to conduct emergency works.

A defect notice is usually issued by the service authority (Ausgrid) due to an electrical installation being unsafe. You can contact a Level 2 ASP Electrician to inspect and repair the defect.

Yes, if they deem the installation to unsafe. An ASP Level 2 Electrician can carry out repairs, however, if repairs cannot be done, a defect notice is left and the service authority (Ausgrid) is notified.

Overhead service cables are suspended by poles and can carry energy over a pretty significant distance. They’re likely what you’ll see overhead of suburban homes, from the street or private power poles. They’re useful because they can be either single or three-phase, depending on the property’s needs.

Underground cables carry mains power from the street network to the property’s meter box and are mandatory for new subdivisions, suburbs, and some CBDs. Undergrounds offer the benefit of being out of sight, and being underground mean that there’s less likely damage during storms or risk to wildlife.

Power of Choice is a series of reforms introduced in 2017 to enable competition in metering services. Power of Choice gives consumers the capacity to manage their electricity services and usage in a way that suits them best.

Smart meters allow consumers to better manage their energy usage through interfaces like a website or an app. Each retailer will have different platforms and will offer different services, so it is best to speak to your service provider if you want a smart meter – they aren’t mandatory!

A Level 2 ASP Electrician should be notified as soon as possible and will inspect and repair as needed.

Yes! For solar, you will need to engage a Level 2 provider to upgrade to a bi-direction meter to feed in and outgoing power consumption, to capture accurate information for billing.

A midspan connection is a connection to the network on a bundled pair cable between two network poles.